Privacy Policy

Last updated: 10/09/2026

Style With Jhumur (“SWJ”, “we”, “us”, “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share and protect information when you visit https://stylewithjhumur.com/, create an account, place an order, contact us or interact with our services.

1. Information We Collect

We may collect the following categories of information:

• Identity and contact information: Name, email address, mobile number, WhatsApp number, billing address and shipping address.
• Order information: Products purchased, order number, order value, delivery details, return/cancellation requests and customer-support communication.
• Payment information: Payment status, payment method and transaction reference. Payments are processed by authorised payment partners; we do not store complete card details, UPI PINs or online-banking credentials.
• Account information: Login details and account preferences, where an account feature is available.
• Device and website information: IP address, browser type, device type, operating system, pages visited, referral source, session information and cookie-related data.
• Communication information: Messages, reviews, emails, WhatsApp conversations, customer-service requests and feedback shared with us.
• Marketing preferences: Your preferences for receiving promotional messages, newsletters, product updates and offers.

Please do not send us unnecessary sensitive personal information through public forms, social media or messaging platforms.

2. How We Use Your Information

We may use your personal information to:

• Process, confirm, pack, dispatch and deliver your orders.
• Communicate about your order, payment, delivery, return, refund or customer-support request.
• Verify transactions and help prevent fraud, misuse and unauthorised activity.
• Respond to questions, complaints, reviews and service requests.
• Improve our products, website experience, customer service and business operations.
• Send promotional communications, product launches, offers and updates where you have provided consent or where permitted by applicable law.
• Comply with legal, tax, accounting, regulatory and security obligations.
• Resolve disputes and enforce our Terms & Conditions.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, understand website use and improve performance.

Cookies may be used for:

• Essential website functions, such as cart and checkout functionality.
• Remembering customer preferences.
• Website analytics and performance measurement.
• Advertising or remarketing, if these tools are enabled.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website, including the cart or checkout experience.

4. When We Share Information

We may share relevant information only where necessary with trusted service providers, including:

• Payment gateway providers for payment processing.
• Courier, logistics and delivery partners for shipping orders.
• Website hosting, technology, analytics and security providers.
• Customer-support, email, WhatsApp and communication service providers.
• Professional advisers, auditors, insurers and government or regulatory authorities where required by law.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Payment Security

Payments on our website may be processed through third-party payment gateways such as Razorpay. Your payment information is handled by the relevant payment provider according to its own policies and security practices.

We do not receive or store complete debit-card, credit-card, UPI PIN or net-banking credentials. Please review the payment provider’s privacy policy before making a payment.

6. Marketing Communications

With your consent, we may send you updates about new collections, products, exhibitions, offers, styling content and brand news through email, SMS, WhatsApp or other available channels.

You may opt out of promotional communications at any time by:

• Clicking “unsubscribe” in an email, where available.
• Replying with “STOP” to a promotional message, where applicable.
• Contacting us at [Support Email Address] or [Phone/WhatsApp Number].

Even if you opt out of marketing messages, we may still send transactional communications related to your orders, payments, delivery, returns or account.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, taxation, legal compliance, fraud prevention and dispute resolution.

When information is no longer required, we will delete it, anonymise it or securely store it where retention is required by law.

8. Your Choices

Subject to applicable law, you may request to:

• Access or correct personal information that we hold about you.
• Update your contact details or communication preferences.
• Withdraw consent for optional marketing communications.
• Request deletion of personal information where legally applicable.
• Raise a concern about how we handle your information.

To make a request, contact us at [Privacy/Support Email Address]. We may need to verify your identity before completing the request.

9. Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, digital transmission or storage system can be guaranteed to be completely secure. You should use secure passwords, protect your login credentials and notify us promptly if you believe your account or personal information has been compromised.

10. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Third-Party Links

Our website may contain links to Instagram, WhatsApp, payment gateways or other third-party websites and services. We are not responsible for their privacy practices, content or security. Please read the privacy policies of those third parties before sharing your information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. The latest version will be posted on this page with the revised “Last updated” date.

13. Contact Us

For privacy-related questions or requests, please contact:

Style With Jhumur
Email: support.stylewithjhumur@gmail.com
Phone/WhatsApp: 7506070840